Frequently Asked Questions

At Nolans Car Service Centre we often get asked the same questions by discerning motorists. So we have compiled this list of Frequently Asked Questions to assist you get the best out of your car.

If you have a question about servicing or maintaining your car that isn't here please let us know and we will try to answer it for you.

Q. My Car is under Manufacturer’s Warranty –
will it be affected if I get it serviced outside the main dealer?

A. In October 2003 European Union Legislation affecting the motor trade came into force. Its full title is 'Block Exemption Regulations 1400/2002' – in short 'BER'. This legislation changes the way cars may be serviced and repaired and gives motorists more freedom in their decision as to who should look after their cars.

Now motorists can use the garage of their choice to service their cars without invalidating the manufacturer’s warranty.

Q. Can you reset my service indicator?

A. Yes. We reset the service indicator on all cars.

Q. Is VAT included?

A. Yes. VAT is included in all prices we quote.

Q. Does your service replace items such as tyres, exhausts and timing belts?

A. No. These are items that typically do not need to be replaced as regularly as your vehicle needs to be serviced. At Nolan Car Service Centre, we specialise in delivering a top class car service. We specialise in this so that we can offer you convenience and reliability. The benefit to you is that the amount of wasted time is reduced significantly. Click here for a full list of our car services.

Q. What happens with waste oil and oil filters?

A. All of our waste oil and oil filters are recycled in a responsible and environmentally friendly manner.

Q. Do you have insurance?

A. Yes. All of our drivers are comprehensively insured. We also have Public Liability Insurance in place.

Q. Can I have a VAT receipt?

A. Yes. We issue full report and VAT invoice on completion.

Q. How can I pay?

A. We accept payment by Mastercard, Visa, Laser and Cash.

Q. What does the NCT text check for?

A. We have compiled a comprehensive list here of everything the NCT looks for when your car goes in for its test.

Q. Do you have a loan car I can use when my car is getting serviced?

A. Yes, but you must have fully comprehensive insurance.

Q. How often should I check my levels under the bonnet?

A. We recommend you check your oil and water every 500 miles.

TESTIMONIALS

Nolans Care Service Centre provided Flux Web Design with an impressive level of customer care when servicing and valeting two cars for us.  Paul  provided loan cars for the day and went beyond the call of duty by delivering the cars to our home after 8pm.

The quality of both the work and customer service far exceeded our expectations and we were delighted with the results.  We have no hesitation in recommending Nolans Car Service Centre to anyone, for a hassle-free, value added service.

Tom Molloy
Flux Web Design
www.fluxwebdesign.ie

During the week I ran into a problem with the exhaust on my car. I called Paul, gave him the nature of the problem and he told me to bring the car out to him at his premises in the Port Tunnel Business Park.

Paul fixed the exhaust there and then and took time out of his already planned evening schedule to rectify my problem.

Paul gives a truly professional service, is honest in relation to all aspects of the work to be carried out and is relaxed and friendly to all customers. He even made me a cup of tea with a chocolate biscuit while I was waiting!

I would have absolutely no hesitation in recommending Paul to any of my family, friends or colleagues and I have done so in the past. All of my family members who have used him have also referred him on to their contacts.

Anne Marie Graham
Healthforce Ltd.
www.healthforce.ie